Operations Transformation
You can't optimize what you can't see.
If you're a COO or run Operations Transformation, you already know the strategy is only as good as the execution system beneath it. The average enterprise has 897 applications and 29% integration. Klarity maps how work actually flows, in days.
Your strategy is clear. Your operating model can't keep up.
Enterprise inertia — not lack of strategy — is the top barrier to transformation. COOs know what needs to change. But nobody can see end-to-end. You're optimizing in the dark, one function at a time, while cross-functional handoffs bleed time, money, and morale.
No end-to-end process visibility
897 apps, 29% integrated. The work between systems is invisible.
Operational costs rising, margins compressing
Costs scale linearly with growth. Every initiative starts from scratch.
Too many priorities, too little bandwidth
57% have AI in some functions. Only 16% are reimagining operations.
Execution can't match the speed of strategy
The board approves in quarters. The operating model changes in years.
What if you could see how your entire operation actually works — every handoff, every bottleneck, every workaround across every function — in days? And what if that visibility was permanent?
How It Works
Discover. Structure. Improve.
Discover
Klarity observes cross-functional handoffs, manual workarounds, and processes that run differently than documented. No surveys. No disruption. Just reality.
Structure
Everything organizes into a living Context Graph — connecting people, processes, and systems across every function into a single source of truth that updates continuously.
Improve
Recommendations ranked by operational impact and ROI — measured time, cost, and friction. Not opinions. Capability builds inside your organization permanently.
The Traditional Model
The Klarity Way
Time to insight
6-12 months
Days
Scope
One function at a time
End-to-end, cross-functional from day one
Cost
$2M-$10M per engagement
Subscription. Aligned incentives.
Data source
Interviews and workshops (~10-15% of reality)
AI observation of actual work
Cross-functional visibility
Each workstream siloed
Every handoff mapped, every gap visible
After the engagement
Recommendations gather dust
Living operational map that compounds
Next initiative
Starts from scratch
Builds on everything before it
Time to insight
Traditional
6-12 months
Klarity
Days
Scope
Traditional
One function at a time
Klarity
End-to-end, cross-functional from day one
Cost
Traditional
$2M-$10M per engagement
Klarity
Subscription. Aligned incentives.
Data source
Traditional
Interviews and workshops (~10-15% of reality)
Klarity
AI observation of actual work
Cross-functional visibility
Traditional
Each workstream siloed
Klarity
Every handoff mapped, every gap visible
After the engagement
Traditional
Recommendations gather dust
Klarity
Living operational map that compounds
Next initiative
Traditional
Starts from scratch
Klarity
Builds on everything before it
Gordon Lee
CAO, DoorDash
'I have 300 transformation requests. Now I can prove which ones deliver the most value.'
3,800+
processes documented
15 min
per SOP
300+
requests prioritized
Jason Durham
CAO, Tyler Technologies
'Think of Klarity as an AI business analyst. Months of work turned around in weeks.'
28
business units analyzed
6mo → 3wks
timeline
100%
consistency
Questions COOs ask
We already have CI and Lean Six Sigma programs.
Klarity doesn't replace your improvement methodology — it gives your Lean team accurate inputs. Most CI programs run on self-reported data and interviews. Klarity shows how work actually happens, so your team starts every project with reality, not assumptions.
How is this different from process mining?
Process mining reads system logs — it shows you what the software did. Klarity observes human work between and across applications — the handoffs, workarounds, and decisions that never hit a log file. That's where the real operational friction lives.
We have multiple geographies and functions. Can this scale?
Teams record work they're already doing from wherever they are. No travel, no workshops, no scheduling nightmares. Five minutes of recording captures what weeks of on-site observation miss.
What about security for sensitive operational data?
SOC 2 Type II certified. Zero-trust architecture. Klarity never stores raw video. We'll walk through our full security posture in detail — it's built for enterprises with strict compliance requirements.
My operations team is already maxed out.
Five minutes of setup per person. They record a Zoom of work they're already doing. No new meetings, no workshops, no interviews. Klarity does the rest.
See your operations with total clarity
Join operations leaders at DoorDash, Tyler Technologies, and other Fortune 500 companies who stopped optimizing in the dark and started seeing the whole picture.
No 6-month contract. No $2M proposal. Just your data, your insights, in weeks.